Refund Policy

Our Philosophy: Fair Exchange.

We want you to feel safe transacting with us. While digital goods are generally non-returnable, we operate with human nuance, not robotic rigidity.

1. The General Rule

Since our reports are generated instantly and cannot be "returned," strictly speaking, all sales are final. The computing cost is incurred the moment you click "Unlock."

2. The "Technical Failure" Exception

If technology fails you, we will fix it or refund it.

• Examples: You paid but the report was blank; The PDF was corrupted; You never received the email.
• Resolution: In these cases, we issue a 100% refund immediately upon verification.

3. Processing Time

Approved refunds are processed instantly by our system but may take 5-7 business days to reflect in your bank account, depending on your card issuer.